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Compliments and Complaints

Compliments

Had a positive experience at TTE? We’d love to hear it!

Send an email to marketing@mbro.ac.uk or call 03453 404040 and your message will be passed on to the relevant person/department.

Complaints

TTE hopes that your experience is positive and successful, but accepts that on occasions there maybe something that might cause you to be dissatisfied with the service you receive.

If this happens during your dealings with us, then TTE welcomes your views so that we can answer your concerns and improve our services for the future. Please download the document below for details on how you can inform TTE of any concern or complaint you may have. All correspondence is treated in confidence.

View our Complaint Resolution Process.

Talk to us about your next step

If you have any queries, get in touch with our friendly team!